Smart Match Recommendations: Service Desk

Key Objectives

 
Very
Unimportant
Somewhat
Unimportant
Neutral
Somewhat
Important
Very
Important
Remotely troubleshoot and solve problems

Very
Unimportant
Neutral
Very
Important
Keep track of support tasks

Very
Unimportant
Neutral
Very
Important
Provide a knowledge base for service agents

Very
Unimportant
Neutral
Very
Important

Are you looking to change the layout or appearance of the product?

Out of the Box
Customizable

Are you looking for a product with established APIs and documentation?

No API Needed
Yes will use API
What industry do you work in?
What is the size of your organization?